Ahhhh 1990, the age of perms, pleats, shoulder pads and pantyhose. It was also the year I attended my first supervision training while working for one of the nation’s largest banks. The training lasted two half-days and covered performance review writing, hiring and firing, a sprinkle of communication here and there and the proper dress code for managers. That’s it! No mention of personal … Read More Does Your Communication Style Need to Shift?