Category: shift

Three Questions Asked of Every Leader

One of my first jobs out of graduate school was at a psychiatric facility. I worked in the admissions department taking crisis calls and admitting new patients into the hospital. My immediate supervisor was good enough, but her boss? Well she was another story! I will refer to her as “Angie.” Angie was insecure and lacked basic people skills for the position. She yelled … Read More Three Questions Asked of Every Leader

Does Your Communication Style Need to Shift?

Ahhhh 1990, the age of perms, pleats, shoulder pads and pantyhose. It was also the year I attended my first supervision training while working for one of the nation’s largest banks. The training lasted two half-days and covered performance review writing, hiring and firing, a sprinkle of communication here and there and the proper dress code for managers. That’s it! No mention of personal … Read More Does Your Communication Style Need to Shift?